We Provide 1 Year Factory Warranty On All the Products.
1.You have one year warranty from you buy the goods.
Any problem you can send back to repair or replacement. But not including the broken made yourself .
2.You should pay the postage back to us
For old customer and reseller , if you have new order, we can send the repaired phone with your new order in free .(free for less than 2pcs,if more than 2pcs ,you also should pay the more part )
3.The send back address:
send email to us for address.
Pay attention: DO NOT use the express like TNT,EMS,UPS,RPX,DHL. ONLY NORMAL POST OR REGISTERED MAIL .
If any problem with chinese customs,we will not take any responsibility . Because china forbid import broken phones and checked very strict.They will destroy them.
4.You must write problem clearly and write your email address . And remember the IMEI number of your phone.
So that we can solve the problem as soon as possible .If not, we would wait for you to contact us then deal with it .
You'd better make a note write like this :
order number (if have):
phone model :
problem of phones:
IMEI number :